Confusingly Related Words
Preposition
COSTOMER SERVICE (CS) dan CLIENT (C)
CS: Hello, this is Ina speaking, how may I help you?
C: When will my cookies be shipped?
CS: May I know what the buying code was?
C: (Oh, shoot… I forgot about that) Let me check first… *while letting the phone ring for around 1-2 minutes* It’s A1780R.
CS: *types the codes in the computer* Is this your order, Ms C? 8 cookie Packs with a “Good Luck” note.
C: *raises her voice angrily* How can it be?! I am ordering 10 packs of cookies!
CS: *reviewed what she typed in the computer* I’m sorry to hear that. What do you think about filing a complaining ticket, since the IT Team is not currently present?
C: Okay, then. Thank you very much.
CS: You’re welcome! *then closes the phone*
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